FAQ

Questions? Venue & Accessibility.

Q: Are there gardens or churches located close by for photos or ceremonies?
A: Yes there are gardens and various churches&tamples located near Auburn – upon request we will provide you with a list of these details.

Q: Can we have our ceremony on site?
A: Most certainly. Our lovely courtyard is suitable for ceremonies and holds approximately 100 guest If you require an area with a larger capacity, there is the option of having it at one of the surrounding gardens – Wallen Road Reserve and Fairview Gardens (you would require permission from the council in order to do this –

Q: How long is the travel time to The Sapphire via train from the city & Parramatta?
A: Not including the waiting time for transport, travelling to the sapphire by train&taxi would take approximately 15-20 minutes.

Q: How long does it take to get to The Sapphire if driving by car from the city or Parramatta?
A: Depending on traffic conditions, we estimate that it would take approximately 10-25 minutes.

Q: Is the venue wheelchair accessible?
A: Yes, The Sapphire is a wheelchair-friendly function venue.

Food & Beverage

Q: There are specific dietary requirements for our event. Do you cater for that?
A: Yes we do. Simply make the request to our event coordinator when discussing/planning your event and we will make the necessary arrangements.

Q: Can I supply my own alcohol for our wedding?
A: Yes. For client supplied alcohol we take $5 off the package fee per person. For further information regarding beverages, please get in touch with our friendly The Sapphire staff to clarify your queries.

Q: Can we engage external caterers for our event?
A: We do allow external caterers as an alternative to our in-house catering when we feel that we are not able to provide the specialised dining needs that you require.

Food & Beverage

Q: Are wedding decorations included in your packages? Do we have decoration options to choose from?
A: Yes, decorations are included in our packages as we try our best to provide an all-inclusive package. We also have decoration options that you may select. Please contact us to find out more or make an appointment to view the decorative options.

Q: Do you provide recommendations for suppliers for our wedding event?
A: Yes we have a list of suppliers with whom we have worked with in the past and are happy and comfortable recommending them to you.

Event Planning & Coordination

Q: How do I book my wedding at The Sapphire?
A: Booking your event at The Sapphire is an easy process. Simply get in touch with us to notify us of your wedding details and room requirements and we will finalise all the details in the form of a booking agreement. Once the agreement is signed, a deposit is required to secure the booking. After this is done, you can set your mind at ease knowing that you have secured the venue for your special day.

Q: Is there a minimum number of guests required for in order to book a package for the Sapphire Room and/or Crystalroom?
A: Yes there is. However, this figure depends on a number of variables such as the type of event, time of year, day of week, etc. Please feel free to contact our friendly sales staff for further clarification regarding this matter.

Rooms & Facilities

Q: What are the dimensions of the function rooms?
A: Our larger function room, the Sapphire room is approximately 26m by 20m with a dance floor measuring 14.7m by 6.5m while the intimate Crystal Room is approximately 16m by 11m with a dance floor measuring 9.5m by 4.8m.

Q: We have families with children attending our wedding, do you provide high chairs for children?

A: Yes we do. We have sufficient high chairs to accommodate most requests.FAQ

Questions? Venue & Accessibility.

Q: Are there gardens or churches located close by for photos or ceremonies?
A: Yes there are gardens and various churches&tamples located near Auburn – upon request we will provide you with a list of these details.

Q: Can we have our ceremony on site?
A: Most certainly. Our lovely courtyard is suitable for ceremonies and holds approximately 100 guest If you require an area with a larger capacity, there is the option of having it at one of the surrounding gardens – Wallen Road Reserve and Fairview Gardens (you would require permission from the council in order to do this –

Q: How long is the travel time to The Sapphire via train from the city & Parramatta?
A: Not including the waiting time for transport, travelling to the sapphire by train&taxi would take approximately 15-20 minutes.

Q: How long does it take to get to The Sapphire if driving by car from the city or Parramatta?
A: Depending on traffic conditions, we estimate that it would take approximately 10-25 minutes.

Q: Is the venue wheelchair accessible?
A: Yes, The Sapphire is a wheelchair-friendly function venue.

Food & Beverage

Q: There are specific dietary requirements for our event. Do you cater for that?
A: Yes we do. Simply make the request to our event coordinator when discussing/planning your event and we will make the necessary arrangements.

Q: Can I supply my own alcohol for our wedding?
A: Yes. For client supplied alcohol we take $5 off the package fee per person. For further information regarding beverages, please get in touch with our friendly The Sapphire staff to clarify your queries.

Q: Can we engage external caterers for our event?
A: We do allow external caterers as an alternative to our in-house catering when we feel that we are not able to provide the specialised dining needs that you require.

Food & Beverage

Q: Are wedding decorations included in your packages? Do we have decoration options to choose from?
A: Yes, decorations are included in our packages as we try our best to provide an all-inclusive package. We also have decoration options that you may select. Please contact us to find out more or make an appointment to view the decorative options.

Q: Do you provide recommendations for suppliers for our wedding event?
A: Yes we have a list of suppliers with whom we have worked with in the past and are happy and comfortable recommending them to you.

Event Planning & Coordination

Q: How do I book my wedding at The Sapphire?
A: Booking your event at The Sapphire is an easy process. Simply get in touch with us to notify us of your wedding details and room requirements and we will finalise all the details in the form of a booking agreement. Once the agreement is signed, a deposit is required to secure the booking. After this is done, you can set your mind at ease knowing that you have secured the venue for your special day.

Q: Is there a minimum number of guests required for in order to book a package for the Sapphire Room and/or Crystalroom?
A: Yes there is. However, this figure depends on a number of variables such as the type of event, time of year, day of week, etc. Please feel free to contact our friendly sales staff for further clarification regarding this matter.

Rooms & Facilities

Q: What are the dimensions of the function rooms?
A: Our larger function room, the Sapphire room is approximately 26m by 20m with a dance floor measuring 14.7m by 6.5m while the intimate Crystal Room is approximately 16m by 11m with a dance floor measuring 9.5m by 4.8m.

Q: We have families with children attending our wedding, do you provide high chairs for children?

A: Yes we do. We have sufficient high chairs to accommodate most requests.